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Number Transfer Guide



Transferring numbers between providers can sometimes make you want to pull your hair out. To help keep you from going bald, we asked some of our best support agents (who work with number transfers everyday) to put together this number transfer guide. This guide will tell you what pertinent info you need in order to successfully transfer your number to VoiceGator Wireless for each major provider. 

AT&T

Account Number

Where to find it:
Typically, you can find the account number on any bill or invoice you have—usually in the upper right hand corner. You can also find it in your online account. Make sure to not use any dashes or hyphens when entering your account number.

An older or linked AT&T account may not have the account number listed on your bill. You can contact AT&T to find out your account number.

Note: Make sure to use your cellular account number and not U-Verse, if you have it.


PIN

Where to find it:
You won't be able to find your PIN on your bill or invoice. It’s something that would have been given to you by AT&T and is usually pre-selected. In order to learn what your PIN is, you can call AT&T at 800-331-0500 (from your wireless phone), 800-288-2020 (from your landline), or visit an AT&T store.


Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact AT&T to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This is the address that your AT&T bills are sent to. This will be in the address portion of the bill, next to the account owner’s name.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.

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Verizon

Account Number

Where to find it:
Typically, you can find the account number on any bill or invoice you have—usually in the upper right hand corner. You can also find it in your online account. Make sure to not use any dashes or hyphens when entering your account number.


PIN

Where to find it:
What we need is your billing/security password. You may have selected a password when you started your service, but it's not required. In order to set a billing password or find out your previously set password, you can call Verizon at 800-922-0204, 611 for postpaid, 611 for prepaid, or visit a Verizon store. When you contact Verizon, ask for the password used to transfer your number to another provider.

Make sure to not confuse your Password with your PIN. The PIN is 6 numbers/letters or less, and something you chose initially when you signed up for service. The Password can be longer and is what you use to login to your online account.

Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact Verizon to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This is the address that your Verizon bills are sent to. This will be in the address portion of the bill, next to the account owner’s name.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.


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Sprint

Account Number

Where to find it:
You can find the account number on any bill or invoice you have—usually at the top in the center. You can also find it in your online account.


PIN

Where to find it:
You won't be able to find your PIN on your bill or invoice. In order to learn your what your PIN is, you can call Sprint at 888-211-4727, *2 from your mobile device, or visit a store. You can also change or view your PIN from your online account. Follow these instructions provided by Sprint.


Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact Sprint to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This is the address that your Sprint bills are sent to. This will be in the address portion of the bill, next to the account owner’s name.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.

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T-MOBILE

Account Number

Where to find it:
Typically, you can find the account number on any bill or invoice you have—usually in the upper right hand corner. You can also find it in your online account.


PIN

Where to find it:
You won't be able to find your PIN on your bill or invoice. It’s something that would have been given to you by T-Mobile and is usually pre-selected. In order to learn what your PIN is, you can call T-Mobile at 877-453-1304 or visit a store.


Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact T-Mobile to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This is the address that your T-Mobile bills are sent to. This will be in the address portion of the bill, next to the account owner’s name.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.


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Consumer Cellular

Note: The majority of our number transfer rejections come from Consumer Cellular, due to their very strict transfer policy and (in general) slower response times than the other providers. In other words, Consumer Cellular tends to take longer to transfer numbers.

Account Number

Where to find it:
Typically, you can find the account number on any bill or invoice you have—usually in the upper right hand corner. You can also find it in your online account.


PIN

Where to find it:
Consumer Cellular is a bit unusual in this department: they don’t have a pre-selected or customer selected PIN. Instead, they use the last 4 digits of the account owner’s social security number. Enter this in the PIN field, but be aware that in some cases Consumer Cellular will reject the number transfer because of their unusual method. If this happens, you will see a rejection of “All data mismatch.” If this happens, please open a ticket with us and we will help you.


Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact Consumer Cellular to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This is the address that your Consumer Cellular bills are sent to. This will be in the address portion of the bill, next to the account owner’s name.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request


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Vonage

Account Number

Where to find it:
Typically, you can find the account number on any bill or invoice you have—usually in the upper right hand corner. You can also find it in your online account.


PIN

Where to find it:
You won't be able to find your PIN on your bill or invoice. It’s something that would have been given to you by Vonage and is usually pre-selected. In order to learn what your PIN is, you can call Vonage at 866-243-4357 or email them here.


Billing Telephone Number

Where to find it:
If you're transferring from an account that has only one line, enter the number you're transferring. If you're transferring from an account that has multiple lines, contact Vonage to determine what your billing telephone number is.


Account Owner's Name

Where to find it:
Enter the account owner’s name as it appears on the bill. If you're the only one on the account, this would be you. If you're on a family or joint plan, you can look at the bill to find out who the account owner is. This will be in the address portion of the bill.


Billing Address

Where to find it:
This can either be the address that your Vonage bills are sent to or the retail location where your service was activated. Please contact Vonage to be sure you have the correct address and zip code to port your number.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.


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Google Voice

Note: There is a one time $3 fee (charged by Google Voice) to transfer your number away from Google Voice (the fee is waived for users who transferred their numbers into Google Voice).

Before transferring your Google Voice number, you’ll need to unlock your number. To unlock your number:

Go to www.google.com/voice/unlock and sign into your Google account.
Click Unlock my number. (If you have more than one number, select the number you want to port from the dropdown menu, then click Unlock my number.)
Click Continue to confirm.
Sign into Google Wallet to complete your transfer out process.

Once your number is unlocked, you can submit your request to transfer your number to Republic.

Some content provided by Google.

Account Number

Where to find it:
Use your 10-digit Google Voice number as your account number.


PIN

Where to find it:
Your PIN is what you use to access your Google Voice voicemail from a different phone. If you haven’t set one up, you should do so before requesting to transfer your number to Republic. To set a PIN, sign into your Google voice account, clicking on the gear icon in the top right of the page, click on Settings and then click on the Voicemail tab.


Billing Telephone Number

Where to find it:
Enter in the number you want to transfer.


Account Owner's Name

Where to find it:
Enter the account owner’s name associated with the Google Voice account.


Billing Address

Where to find it:
Enter the address that’s associated with the account owner’s Google Voice account.



Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.

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Prepaid/"Pay As You Go" Providers



Prepaid/"pay as you go" services often don't require a PIN, but may have one set up. In order to learn what your PIN is, you can contact your provider.

If a PIN does not exist for your account, you can request to have one set up by your provider
If a PIN cannot be set up for your account, please enter 1111 as your PIN in our online form


If you need help finding your account number, billing telephone number, the account owner's name, or billing address for your prepaid/"pay as you go" service, you can contact your provider.


Once you've gathered all of the above info, visit our Cellular Plans and submit your order with number transfer request.



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